Expedia Group Academy

Enhancing Business Skills

Deserae Wood



Enhancing Business Skills

Learn more about overall business skills that are applicable in multiple parts of the travel industry. We encourage you to learn more about specific roles across the travel industry and offer a closer look into specific roles within travel including: revenue management, data science, and marketing. Also, find out what it takes to be a corporate travel manager with Egencia’s Corporate Travel Management Program.


Revenue Management

Taking the right pricing actions in today’s fast changing and dynamic lodging marketplace may seem daunting. Learn how any lodging property can implement practical techniques and a systematic approach to maximize demand and increase revenue performance.

Revenue Management Foundations

In this on-demand learning, Expedia Group’s Partner Revenue Performance Managers discuss why developing a culture to optimize revenue performance is at the heart of a successful lodging operation. Learn practical tips that any lodging property can utilize when building a revenue strategy from the ground-up or when fine-tuning your existing approach. Watch the videos below.

Revenue Management Strategies for a COVID-19 Rebound

 In this on-demand learning, Expedia Group’s Partner Revenue Performance Managers review key revenue management tactics and best practices to implement now for a healthy rebound from Covid-19. Watch the videos below.

Effective pricing techniques in a dynamic and competitive marketplace 

In this on-demand learning, Expedia Group’s Partner Revenue Performance Managers review the importance of leveraging competitive and market insights when pricing. Learn best practices to monitor the trends of the competition and market, and how to implement dynamic pricing techniques.  Watch the video series below.

A Shift to Revenue Performance

In this on-demand learning, Expedia Group’s Partner Revenue Performance Managers discuss the future of revenue management for lodging partners and a conscious shift from revenue management to revenue performance. Watch the video below.


Data Science and Research

Learning documents

Get a brief inside view of what data science is and how it is important to the travel industry.

Video Modules

Introduction to Data Science – Four Part Series

Introduction to R – Two Part Tutorial


Marketing

The effective marketing plan – understanding the intricacies of building an effective marketing plan.

Learning documents

Marketing 101 – Part One: Understanding the what, why, and how marketing is important.

Marketing 101 – Part Two: What is a creative brief and why it is important.


Egencia Corporate Travel Manager Program

Interested in a role in corporate travel? Our Egencia team has created a program to start your journey into the role of a Corporate Travel Manager. Visit Egencia Connect Community to start your journey. In the below video, Mark Hollyhead, Chief Operating Officer at Egencia, introduces the new program.


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